Prepare for Your Delivery

Once your cabinets have been ordered it’s important to prepare for your delivery. Carriers will vary based on your location and requirements. Our logistics support staff will notify you when to expect delivery and who your delivery carrier will be.

Standard Order Lead Time

Please allow 2-4 weeks of business working days for delivery. Depending on your location or special customization (such as for a matching wood range hood) additional time may be required.

Shipping Details

  • Delivery schedule: Monday – Friday, 8am – 6pm (not including holidays.) Keep in mind that not all areas are serviced every day; some areas may be serviced only a few days per week, bi-weekly, or monthly depending on location.

  • A person of 18 years of at least age must be present to receive order.

  • Delivery carrier will call to confirm delivery date and schedule the delivery within an eight-hour or less time window.

  • Delivery must be scheduled within 5-7 days of receipt at delivery carrier, or additional storage fees may be charged and are the responsibility of the customer.

  • Shipping information will be collected such as, but not limited to, apartment, parking access, non-paved roads, steep driveways, road weight restrictions, and ferry access.

  • kitchen wholesale cabinets requires an area that is empty, clean and dry that is large enough for easy delivery, inspection and viewing of individual cartons.

  • Communicate any special delivery circumstances to your designer prior to placing your order.

  • Delivery to your address may be limited by location or other circumstances. We reserve the right to change delivery methods and/or carriers.

  • If a scheduled delivery does not occur because of circumstances beyond the control of the delivery carrier, an additional charge will be applied to the order for re-delivery. (Example: customer not home, unable to deliver due to pertinent information not provided, etc.)

  • If a scheduled delivery cannot take place due to weather, etc., the delivery carrier will call and reschedule. (Delivery carrier is not responsible for lost time or wages.)

 

Confirm Receipt of Order and Damage/Missing Parts

You have 30 days to report concealed damage. If you have any questions, please email us at contact@Kitchenwholesalecabinets.com or call 904-375-0056. Please check the contents of your delivery upon arrival and report any missing or visibly damaged cabinets to the delivery driver. (Be sure to mark any damaged or missing cartons on the bill of lading.) kitchenwholesalecabinets.com is not responsible for missing or visibly damaged items after you sign for your delivery.

 
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